Privacy Policy

1. Information we collect

We collect account information such as your email address, username, password authentication data, verification status, subscription plan, and billing-related account status.

We also process project data such as uploaded files, YouTube URLs, generated transcripts, timestamps, summaries, highlights, key moments, and project metadata.

Essential cookies are used for login, security, sessions, CSRF protection, and language preferences. These cookies are required for the service to work and are not blocked by analytics choices.

2. Uploaded files and transcripts

Uploaded files and imported media are used to create transcripts and AI-generated outputs inside your account. Transcripts and AI outputs may be stored so you can view them later from your dashboard and results pages.

You are responsible for ensuring that you have the right to upload or process the content you submit.

3. Third-party services

We use third-party providers to operate the service:

• AssemblyAI for transcription processing.
• OpenAI for AI summaries, highlights, and key moments.
• Stripe for checkout, subscriptions, billing portal access, and payment-related events.
• Brevo for transactional email sending.
• Cloudflare R2 or compatible storage may be used for production media storage.
• Google Analytics for optional website analytics, only after analytics consent.

Google Analytics is optional and only runs after you give analytics consent. We use it to understand visits and improve the service.

You can accept, reject, or change analytics consent from the Cookie settings control in the footer.

Advertising tracking is not currently used. Echovii does not currently install Google Ads or Meta Pixel.

4. Payments and billing

Payments, subscriptions, invoices, and billing portal access are handled by Stripe. We store billing status information such as your subscription plan, subscription status, Stripe customer ID, and subscription ID so the app can apply the correct plan limits and feature access.

5. Account and data deletion

You can delete your account from the account settings page. Account deletion is intended to remove your account and related app data, including projects, transcripts, AI outputs, and uploaded files linked to your uploads.

If you have an active paid subscription, cancel it in the billing portal before deleting your account so billing is not left active after account removal.

6. Data retention

Account, project, transcript, and uploaded file data may be retained while your account is active so the service can display your projects and results. Deleted accounts and related data are removed from the app where technically supported by the current system.

Some billing records, email delivery records, provider logs, or payment records may remain with third-party providers where required for security, fraud prevention, legal, tax, or operational reasons.

7. Security

We use environment variables for sensitive configuration and rely on trusted third-party providers for payments, email delivery, AI processing, and transcription. No online service can guarantee perfect security, but the service is designed to avoid exposing secrets in application code.